Our business support services are designed to meet the needs of small to medium-sized companies, offering a comprehensive suite of solutions and services for both end users and corporate infrastructure. We provide a robust platform that operates 24/7, backed by a team of highly skilled support agents who are ready to assist with any service or technical requests.

We work closely with your organization to established a flexible Service Level Agreement based on your needs, with complete or selective support coverage.

Packages

Features are services and solutions included with all our support plans.


Features

Business Support

Individual Support

Helpdesk

Included

Included

Remote Support

Included

Included

Onsite Support

Included

Add-On

Knowledge base

Included

N/A

Infrastructure Monitoring

Included

N/A

Endpoint Security

Add-On

Add-On

Endpoint Backup

Add-On

Add-On

Endpoint Monitoring

Add-On

N/A

Remote Access

Add-On

N/A

VPN

N/A

Add-On

Virtual Desktop

N/A

Add-On