Our business support services are designed to meet the needs of small to medium-sized companies, offering a comprehensive suite of solutions and services for both end users and corporate infrastructure. We provide a robust platform that operates 24/7, backed by a team of highly skilled support agents who are ready to assist with any service or technical requests.
We work closely with your organization to established a flexible Service Level Agreement based on your needs, with complete or selective support coverage.
Packages
Features are services and solutions included with all our support plans.
Features
Business Support
Individual Support
Helpdesk
Included
Included
Remote Support
Included
Included
Onsite Support
Included
Add-On
Knowledge base
Included
N/A
Infrastructure Monitoring
Included
N/A
Endpoint Security
Add-On
Add-On
Endpoint Backup
Add-On
Add-On
Endpoint Monitoring
Add-On
N/A
Remote Access
Add-On
N/A
VPN
N/A
Add-On
Virtual Desktop
N/A
Add-On