Explore Detailed Solutions
Explore our dedicated deep-dive views for extensive details on specific services.
IT Support Services Details
Comprehensive breakdown of our corporate helpdesk, SLAs, network monitoring, and endpoint security packages.
Infrastructure Solutions Details
Deep dive into our server architectures, structural cabling, AI automation processes, and physical security deployments.
Managed Cloud Details
Explore the full capabilities of CloudLB, including container orchestration, VPS resources, and DRaaS specifications.
Our Integrated Ecosystem
Delivering seamless, end-to-end technology solutions across four core divisions.
Managed IT
Corporate IT infrastructure, network operations, and dedicated structural support at your fingertips.
CloudLB
High-performance hybrid cloud architectures, containerized deployments, and seamless data scaling.
AI & Infrastructure
Intelligent automation, robust foundational infrastructure, and smart agents to modernize operations.
PCYcle
Specialized computer lab solutions, hardware lifecycle management, and sustainable technology deployment.
Tangible Results
The advantages of operating within a unified ecosystem.
Single Accountability
Reduce overhead by replacing multiple vendors with one unified strategic technology partner.
Strategic Foresight
Leverage predictive analytics and integrated data to gain a competitive edge and drive decisions.
Risk Mitigation
Protect your assets with proactive threat defense, advanced security, and regulatory compliance.
Maximum Uptime
Experience business continuity with robust cloud backup and rapid disaster recovery capabilities.
System Harmony
Achieve operational smoothness by harmonizing all third-party tools within one cohesive ecosystem.
Focus on Mission
Offload the burden of IT management, allowing your team to focus entirely on core business innovation.
Stop Paying for IT Downtime.
Get a complete corporate IT department for the cost of a daily coffee. Proactive monitoring, instant helpdesk, and zero hidden fees.
What's Included in the $35 Base Plan
Everything your employees need to work securely and without interruption.
Omnichannel Helpdesk
Level 1, 2, and 3 engineering support available via our portal or direct WhatsApp chat during business hours.
Instant Remote Access
Secure, lightning-fast remote desktop assistance to fix issues while you watch.
Proactive Monitoring
Custom agents track your PC hardware health in real-time, allowing us to fix failing drives or RAM before they crash.
Corporate VPN Access
Securely connect remote employees to your office network without exposing your company to open ports or hackers.
Executive Monthly Reports
Transparent reporting delivered straight to management breaking down ticket trends, system patch statuses, and overall network uptime analytics.
The Modular Menu
Build the exact IT stack your business requires. You only pay for the licenses and infrastructure your team actively uses—no bloated packages.
Endpoint & User Add-ons
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Endpoint Security Antivirus protectionCustom Quote
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Managed Cloud Backup Automated file backupCustom Quote
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Security Logging (SIEM) Custom agent for threat trackingCustom Quote
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Email & Collaboration Options Microsoft 365 or Carbonio Private Mail SuiteCustom Quote
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Intranet Storage Portal Corporate file sharing and document controlCustom Quote
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Corporate Data AI Chatbot Custom AI trained exclusively on your internal filesCustom Quote
Infrastructure & Operations
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Server Management On-Prem or Cloud$100 / server
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Network & Printer Firewall, Access Points, Switches, Routers$75 / site
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Storage Management Monitoring and optimization$50 / unit
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Fractional ICT Manager Budgeting, vendors, executive strategy (Up to 25 users)From $300 / mo
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Emergency Support After-hours remote ($50) or on-site ($100) up to 2 hoursPer Session
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Dedicated Onsite Engineer A dedicated onsite engineer based on a predefined monthly scheduleCustom Quote
Enterprise SLAs & Fair Use Protections
We protect your business with clear response guarantees while maintaining predictable resource limits to ensure elite service quality.
Response Time Matrix
Fair Use & Scope Limits
- Company Ticket Pooling: Each user adds 10 tickets to a shared monthly pool for the entire business, preventing a single power-user from bottlenecking your coverage.
- Clear Support Boundaries: Standard fees cover fixing broken setups. New hardware deployments or software migrations are priced separately as transparent, one-time project tasks.
- Overage Transparency: Tickets exceeding your monthly company pool are clearly logged and billed at a flat $15 rate per ticket.
Build a Bulletproof Infrastructure.
High-performance cloud orchestration, autonomous edge security, and open-source infrastructure engineered to scale without vendor lock-in.
Explore Our Core Solutions
Select a module below to view detailed specifications.
Hypervisor & Hyper-Converged Infrastructure
We design and deploy autonomous hybrid cloud platforms utilizing industry-leading open-source technologies. By migrating away from restrictive proprietary environments, we deliver unparalleled performance and flexibility for your workloads.
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Proxmox VE & CloudStack IntegrationHigh-performance orchestration and virtualization tailored for enterprise deployments.
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Software-Defined Networking (SDN)Advanced network isolation utilizing VXLAN and precise 10G fabric optimization.
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Advanced Storage ArchitecturesRobust data management utilizing ZFS for dataset integrity, while executing precise physical disk operations and maintenance via
zpool.
Optimized for Performance
We configure hypervisor enlightenment flags to ensure maximum performance for Windows VMs, while dynamically allocating resources to prevent bottlenecks across your cluster.
Firewall & Edge Security
Secure your corporate network with military-grade edge security. We seamlessly integrate routing and threat management into your infrastructure, ensuring your data remains protected without compromising on throughput.
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pfSense & FortiGate DeploymentsExpert implementation of industry-leading physical and virtual firewalls directly into your Proxmox SDN or physical racks.
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Advanced Routing & PeeringImplementation of Layer 3 routed transit models, eBGP peering, and multi-homing to ensure highly available internet access.
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Secure Corporate VPNsEncrypted site-to-site tunnels and client VPNs to safely connect remote employees to internal resources.
Enterprise Traffic Control
Beyond basic port blocking, our edge solutions provide deep packet inspection, Anycast DNS configurations, and intelligent traffic shaping to prioritize critical VoIP and video conferencing packets.
> routing bgp peer status
> Peer: AS_TRANSIT (Established)
> Protocol: eBGP
> State: Policy Enforced / ActiveEnterprise Storage & TrueNAS SCALE
Break free from expensive proprietary SANs. We deploy highly available, resilient data infrastructure using TrueNAS SCALE, allowing you to reliably manage massive media archives and operational data on your own terms.
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Custom Hardware & RepurposingWe design custom storage arrays or transform your existing commodity hardware into high-performance ZFS appliances, maximizing your ROI.
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Secure Offsite ReplicationAutomated, incremental ZFS dataset snapshots replicated to secondary sites or S3-compatible cloud storage for foolproof disaster recovery.
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Native App DeploymentLeverage your storage layer to directly host hyper-converged applications, collaboration portals, and backup tools utilizing native containerization.
ZFS & Hardware Integrity
Our engineers ensure data immutability down to the bit level. We maintain strict separation of concerns—utilizing zpool for rigorous physical disk management and hardware operations, while strictly leveraging zfs for scalable dataset administration.
Mesh VPN & Secure Access
Ditch legacy hub-and-spoke VPNs. We implement NetBird to create a lightning-fast, zero-trust overlay network that connects all your sites, cloud environments, and roaming devices through direct, peer-to-peer routing.
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Multi-Site & Hybrid ConnectivitySeamlessly bridge on-premise infrastructure with autonomous hybrid clouds into a unified, flat, and encrypted virtual network.
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Secure App Publishing & ProxyingDeploy an identity-aware secure access layer. Expose internal corporate applications to authorized users via smart proxying without opening dangerous firewall ports.
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Universal Multi-Device SupportConsistent, frictionless access for your workforce across Windows, macOS, Linux, iOS, and Android using lightweight agents.
WireGuard® Backed Performance
Built on top of WireGuard, our mesh VPN solutions ensure maximum cryptographic security with minimal CPU overhead, eliminating the latency bottlenecks associated with traditional centralized gateways.
> netbird status
> Peer: OS-BEY-DC01 (Connected)
> Connection type: P2P
> Latency: 4msIdentity & Single Sign-On (SSO)
Unify your corporate authentication. We deploy Authentik to provide a secure, centralized identity provider (IdP) for your entire application stack, streamlining user onboarding and securing access with robust policies.
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Centralized AuthenticationOne set of credentials for everything. Seamlessly integrate legacy and modern apps via SAML, OAuth2, and OIDC protocols.
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Advanced Multi-Factor (MFA)Enforce strong security policies with WebAuthn, TOTP, and biometrics to protect critical company resources from credential stuffing.
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Directory SynchronizationFederate with existing Active Directory, LDAP, or Google Workspace environments to automate user provisioning and role-based access control (RBAC).
Zero-Trust Identity
With Authentik, we map out complex authorization flows based on context. Deny access based on IP reputation, device posture, or time of day before the user even reaches your application.
Monitoring & Alerting
Don't wait for your users to tell you the server is down. We build comprehensive observability stacks using Zabbix, Prometheus, and Grafana to visualize metrics, track trends, and alert engineers before issues impact production.
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Zabbix Infrastructure PollingDeep, agent-based and SNMP monitoring of switches, firewalls, hypervisors, and physical hardware health down to the fan speeds.
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Prometheus Metric ScrapingHigh-performance, time-series data collection optimized for dynamic cloud-native environments and containerized microservices.
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Grafana Executive DashboardsStunning, unified visualization panes that consolidate metrics into readable NOC screens and executive capacity reports.
Predictive Resolution
Our automated alerting triggers webhooks to our engineering teams and integrates with ticketing systems, applying predictive analytics to warn about storage capacity or CPU exhaustion weeks in advance.
> promql: node_filesystem_avail_bytes
> Trigger: < 10% capacity
> Action: Webhook -> PagerDuty
> Status: Alert Fired (Severity: High)Logging & SIEM
Gain absolute visibility into your security posture. We deploy Graylog for massive-scale log aggregation and Wazuh for open-source Extended Detection and Response (XDR), ensuring compliance and rapid threat mitigation.
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Graylog Data CentralizationIngest, parse, and store millions of syslogs, Windows event logs, and firewall traffic drops into lightning-fast, searchable indexes.
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Wazuh Threat DetectionComprehensive endpoint agents providing File Integrity Monitoring (FIM), rootkit detection, and active threat hunting.
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Vulnerability Scanning & ComplianceAutomated auditing against CIS benchmarks and GDPR/HIPAA compliance frameworks across your entire fleet of servers and workstations.
Active Response Actions
Our SIEM doesn't just alert; it reacts. Through Wazuh's active response capabilities, we configure automated scripts to block malicious IPs at the firewall or isolate compromised machines the moment ransomware behavior is detected.
Automation, IoT & MSP Tools
Bridge the gap between physical and digital infrastructure. Using Home Assistant as an enterprise automation engine, we integrate custom-built sensors to monitor datacenters, automate offices, and empower MSPs.
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Datacenter Environmental MonitoringCustom ESP32-based sensors for precision tracking of rack temperature, humidity, power draw, and water leaks.
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Office & Facility AutomationIntelligent climate control, automated access systems, and lighting managed through a unified, locally-hosted hub without cloud reliance.
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MSP & Remote Management AppsBespoke applications and automation routines bridging physical alerts with IT ticket generation, reboot relays, and power management.
Local Execution, High Reliability
Unlike consumer smart products, our automation deployments execute entirely on your local area network. When the internet goes down, your facility operations and critical alerting routines continue functioning flawlessly.
> trigger: numeric_state
> entity_id: sensor.rack_4_temp
> above: 28
> action: switch.turn_on_exhaust_fanPrivate AI & Local LLM Deployments
Harness the power of Generative AI without leaking proprietary corporate data to third-party APIs. We design, train, and deploy completely offline, locally hosted AI infrastructure customized for your exact business workflows.
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Unified Interfaces & LLMsFamiliar, ChatGPT-style portals using Open WebUI or LibreChat, backed by highly optimized local models running through Ollama.
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RAG & Custom AnalysisRetrieval-Augmented Generation (RAG) pipelines that allow your AI to securely ingest, analyze, and answer questions based entirely on your internal knowledge bases.
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Autonomous Agents via n8nBuild intelligent, multi-step workflow automations where custom AI agents process emails, extract data, and trigger IT or business actions autonomously using n8n.
Dedicated GPU Independence
We engineer custom bare-metal GPU builds tailored specifically for AI inference. By owning the hardware, you achieve complete independence, zero recurring API token costs, and absolute data privacy.
> ollama run custom-corporate-model
> loading model weights... [GPU VRAM: 22GB/24GB]
> system: "You are an internal corporate agent"
> status: RAG vector database synchronized.Corporate Intranet & File Management
Reclaim control over your corporate data. We deploy Nextcloud as a drop-in, fully sovereign replacement for Microsoft SharePoint and Google Drive, combining robust file syncing with an integrated company intranet.
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Secure File Sync & ShareEnterprise-grade file access across desktop and mobile, featuring granular share links, password protection, and automated expiration dates.
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Live Document Co-AuthoringSeamless integration with ONLYOFFICE or Collabora to allow your teams to edit text documents, spreadsheets, and presentations concurrently right in the browser.
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Ransomware Protection & VersioningBuilt-in file versioning and automated ransomware recovery mechanisms ensure accidental deletions or malicious encryptions are instantly rolled back.
Scalable Storage Backends
We map your Nextcloud instance directly to high-performance ZFS datasets or S3-compatible object storage, bypassing the rigid quotas of public cloud providers and lowering storage costs by magnitudes.
> sudo -u www-data php occ files:scan --all
> Starting scan for 150 users...
> +---------+-------+--------------+
> | Folders | Files | Elapsed time |
> | 1,204 | 18.5K | 00:00:12 |Private Email & Collaboration Suite
Stop paying per-user monthly fees for bloated email packages. We engineer sovereign communication platforms using Zextras Carbonio, delivering a complete digital workspace that your business exclusively owns and controls.
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Enterprise Mail & CalendaringNative Exchange ActiveSync (EAS) support guarantees flawless synchronization of mail, contacts, and shared calendars across Outlook, iOS, and Android.
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Unified CommunicationsMore than just email. Carbonio integrates secure team chat, video conferencing, and screen sharing directly into the webmail interface.
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Absolute Privacy & Anti-SpamYour data is never scanned for advertising. We sit the platform behind robust anti-spam gateways (Postfix/Amavis) enforcing strict SPF, DKIM, and DMARC policies.
Real-Time Backup & High Availability
Carbonio’s advanced storage architecture allows for real-time item-level backup. If a user permanently deletes an email, our engineers can instantly restore it without rolling back the entire database.
> carbonio prov GetAccountInfo [email protected]
> status: Active [2FA Enabled]
> mailHost: mbox.technotouch.local
> zimbraMailQuota: 50 GB / 12 GB UsedManaged Cloud.
High-performance compute, zero vendor lock-in, and hybrid VPC networking built on true open-source foundations. Your workloads, engineered for absolute resilience.
Cloud Architecture & Capabilities
An enterprise-grade hybrid cloud ecosystem designed to run everything from containerized microservices to legacy bare-metal workloads.
VMs & Container Workloads
Optimized hypervisor clusters ready to run traditional Virtual Machines alongside modern Kubernetes and containerized applications flawlessly.
Hybrid VPC & Interlink
Advanced Layer 2/3 isolation. Create unified VPC networks that seamlessly interlink bare-metal servers, VMs, and multi-cloud resources.
Zero Vendor Lock-in
Built on top of Proxmox and CloudStack. You maintain full sovereignty over your data and infrastructure without predatory licensing fees.
High Availability (HA)
N+1 redundancy across compute, storage, and networking layers ensures that hardware failures do not result in workload downtime.
DR & Cold Archiving
Automated disaster recovery pipelines. We also offer physical local backup delivery on encrypted media for absolute offsite safekeeping.
Transparent Billing
Say goodbye to unpredictable cloud invoices. Choose between strict flat-rate monthly plans or highly granular on-demand resource billing.
Multi-Site & Edge Optimization POPs
Deploy your workloads geographically closer to your users. We manage highly connected Points of Presence (POPs) across tier-1 internet exchanges globally, alongside localized edge routing.
Lebanon
Domestic Edge & BIX
France
European Hub & Transit
United States
North American Hub
Canada
High-Density Compute
Dedicated Engineering & Zero-Trust Security
We don't just lease you virtual machines. Your managed cloud includes an entire operations team and a comprehensive security overlay to ensure your digital perimeter is impenetrable.
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24/7 Direct Engineering Support No tier-1 call centers. Get direct access to the Level 3 system and network engineers who actually built and manage your cluster.
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Proactive Monitoring & Alerting Real-time telemetry, resource graphing, and predictive alerting to neutralize traffic spikes and hardware anomalies before they impact you.
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Inter-Branching & On-Prem Routing Securely bridge your physical office locations directly into your cloud VPC with high-throughput site-to-site IPsec routing.
Included Access & Security Stack
Cloud Firewalls & Custom Rules
Deep packet inspection and custom filtering tools.
Single Sign-On (SSO)
Centralized identity provider for your cloud resources.
Corporate VPN & Mesh Access
Encrypted remote worker access via WireGuard protocols.
PCYcle Hardware Division
Specialized hardware provisioning, sustainable lifecycle management, and custom computer lab deployments for education and enterprise.
Computer Lab Design
Turnkey deployment of workstation labs including procurement, standardized imaging, networking, and ergonomic layout planning.
Lifecycle Management
Sustainable IT asset disposition (ITAD), secure data destruction, and refreshing aging hardware fleets with minimal operational disruption.