Stop Paying for IT Downtime.

Get a complete corporate IT department for the cost of a daily coffee. Proactive monitoring, instant helpdesk, and zero hidden fees.

The Endpoint Support Plan $25 / user / month
Book a Free Infrastructure Audit

What's Included in the $25 Base Plan

Everything your employees need to work securely and without interruption.

Omnichannel Helpdesk

Level 1, 2, and 3 engineering support available via our portal or direct WhatsApp chat during business hours.

Instant Remote Access

Secure, lightning-fast remote desktop assistance to fix issues while you watch.

Proactive Monitoring

Custom agents track your PC hardware health in real-time, allowing us to fix failing drives or RAM before they crash.

Corporate VPN Access

Securely connect remote employees to your office network without exposing your company to open ports or hackers.

Executive Monthly Reports

Transparent reporting delivered straight to management breaking down ticket trends, system patch statuses, and overall network uptime analytics.

The Modular Menu

Build the exact IT stack your business requires. You only pay for the licenses and infrastructure your team actively uses—no bloated packages.

Endpoint & User Add-ons

  • Endpoint Security Antivirus protection
    $9 / user
  • Managed Cloud Backup Automated file backup
    $10 / user
  • Security Logging (SIEM) Custom agent for threat tracking
    $5 / user
  • Email & Collaboration Options Microsoft 365 or Carbonio Private Mail Suite
    Custom Quote
  • Intranet Storage Portal Corporate file sharing and document control
    Custom Quote
  • Corporate Data AI Chatbot Custom AI trained exclusively on your internal files
    Custom Quote

Infrastructure & Operations

  • Server Management On-Prem or Cloud (Proxmox, Windows, Linux)
    $100 / server
  • Network & Firewall pfSense, FortiGate, VLAN management
    $75 / site
  • Storage Management TrueNAS, Synology, RAID monitoring
    $50 / unit
  • Fractional ICT Manager Budgeting, vendors, executive strategy (Up to 25 users)
    From $300 / mo
  • Emergency Support After-hours remote ($50) or on-site ($100) up to 2 hours
    Per Session
  • Dedicated Onsite Engineer A dedicated onsite engineer based on a predefined monthly schedule
    Custom Quote

Enterprise SLAs & Fair Use Protections

We protect your business with clear response guarantees while maintaining predictable resource limits to ensure elite service quality.

Response Time Matrix

Priority 1: Critical (Network/Server Down) 30 Mins
Priority 2: High (User Completely Blocked) 2 Hours
Priority 3: Normal (Standard Desktop Issue) 4 Hours
Priority 4: Low (General Request/Inquiry) 8 Hours

Fair Use & Scope Limits

  • Company Ticket Pooling: Each user adds 3 tickets to a shared monthly pool for the entire business, preventing a single power-user from bottlenecking your coverage.
  • Clear Support Boundaries: Standard fees cover fixing broken setups. New hardware deployments or software migrations are priced separately as transparent, one-time project tasks.
  • Overage Transparency: Tickets exceeding your monthly company pool are clearly logged and billed at a flat $15 rate per ticket.